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Terms & Conditions

Last Updated: December 2024

Introduction

Welcome to ALM Techno. By accessing our website, contacting us, requesting a quotation, or using any of our services, you agree to follow the terms and conditions mentioned on this page.

ALM Techno provides technology and digital solutions including website development, mobile app development, website migration, website maintenance, e-commerce development, UI/UX design, graphic design, branding, SEO services, digital marketing, and social media marketing.

These terms are designed to maintain clarity, transparency, and professional understanding between ALM Techno and its clients.

Use of Our Website

The content available on the ALM Techno website is for general information and service awareness purposes. You may browse our website, read our content, submit enquiries, and contact us for project-related discussions.

You agree not to misuse the website, attempt unauthorized access, copy content without permission, upload harmful files, or use the website in any way that may affect its security, functionality, or reputation.

Service Enquiries

When you submit an enquiry through our website, contact form, email, phone, or any other communication channel, you agree to provide accurate and complete information.

The information you provide helps us understand your requirement and suggest the right service. ALM Techno reserves the right to decline any enquiry that is incomplete, misleading, unlawful, or outside our service scope.

Project Discussion & Quotation

All project quotations are provided based on the information shared by the client. The final cost, timeline, and scope may vary depending on project requirements, features, content, integrations, revisions, urgency, and technical complexity.

A quotation does not confirm project acceptance until the client agrees to the project scope, timeline, payment terms, and other required conditions.

Project Scope

The project scope will be defined before starting the work. It may include services such as design, development, content placement, SEO setup, maintenance, migration, branding, or marketing support depending on the selected package or agreement.

Any additional work outside the agreed scope may be charged separately. This may include extra pages, advanced features, third-party integrations, additional revisions, content writing, custom functionality, or urgent changes.

Client Responsibilities

The client is responsible for providing required details, content, images, logo files, business information, login access, hosting details, domain details, approvals, and feedback on time.

Project delays caused by late content, delayed approvals, missing access, incomplete information, or change in requirements may affect the final delivery timeline.

Content & Media

Clients must ensure that all content, images, videos, logos, product details, documents, and media provided to ALM Techno are legally owned by them or properly licensed for use.

ALM Techno will not be responsible for copyright issues, trademark claims, image licensing disputes, or third-party content violations related to materials provided by the client.

Payment Terms

Payment terms will be shared during the project discussion or quotation stage. Depending on the project type, ALM Techno may require advance payment, milestone-based payments, or full payment before final delivery.

Work may be paused if payments are delayed. Final files, website launch, app handover, or service completion may be subject to payment clearance.

Revisions & Changes

Revisions are provided according to the agreed project scope or package. Minor revisions related to text, images, layout adjustments, or standard changes may be included if agreed in advance.

Major redesigns, new features, repeated changes, complete content replacement, or changes requested after approval may be treated as additional work and may involve extra charges.

Project Timeline

Project timelines are estimated based on the agreed scope and required deliverables. Timelines may change due to client delays, additional requirements, third-party service issues, hosting problems, technical complications, or changes in project scope.

ALM Techno will make reasonable efforts to complete the project within the discussed timeline.

Website Development & Technical Services

For website development, migration, maintenance, and support services, ALM Techno may require access to hosting, domain, CMS, WordPress admin, FTP, database, email, or third-party tools.

Clients are responsible for maintaining ownership of their domain, hosting, email accounts, paid plugins, themes, licenses, and third-party subscriptions unless otherwise agreed.

SEO & Digital Marketing Services

SEO, digital marketing, Google Ads, and social media marketing results may vary depending on competition, industry, budget, website condition, market demand, search engine updates, platform policies, and audience behavior.

ALM Techno does not guarantee specific rankings, exact lead numbers, fixed traffic volumes, sales, or campaign outcomes. However, we work with a professional and strategy-focused approach to improve performance.

Third-Party Tools & Services

Some projects may require third-party tools such as hosting providers, domain registrars, payment gateways, plugins, themes, analytics tools, advertising platforms, social media platforms, email services, APIs, or app stores.

ALM Techno is not responsible for downtime, pricing changes, policy changes, approval delays, service interruptions, technical issues, or restrictions caused by third-party platforms.

Website Maintenance & Support

Maintenance services may include updates, bug fixes, backups, plugin checks, content updates, security checks, and technical support depending on the agreed plan.

Maintenance does not include full redesign, major development, new features, malware recovery, premium tool costs, hosting costs, or third-party charges unless specifically included in the agreement.

Ownership & Handover

After full payment is received, the final approved website, design files, app files, or digital assets created for the client may be handed over as per the agreed project terms.

ALM Techno may retain the right to showcase completed work in its portfolio, website, presentations, or marketing materials unless the client requests confidentiality in writing.

Confidentiality

ALM Techno respects client confidentiality and will not intentionally share private business information, login details, project discussions, or sensitive documents with unauthorized parties.

Clients are also expected not to share confidential project methods, pricing agreements, internal documents, or business communications without permission.

Limitation of Liability

ALM Techno will not be liable for indirect losses, business losses, revenue loss, data loss, third-party failures, search ranking drops, advertising account restrictions, hosting issues, hacking attempts, or technical problems caused by external platforms or unauthorized changes.

Our liability, if any, shall be limited to the amount paid for the specific service involved, subject to the agreed terms.

Cancellation & Refunds

Cancellation and refund terms may depend on the project stage, work completed, resources used, and agreement made at the time of project confirmation.

Payments made for work already started, completed milestones, purchased tools, third-party services, consultation, design work, development work, or marketing setup may be non-refundable.

Changes to Terms

ALM Techno may update these Terms & Conditions from time to time. Any changes will be posted on this page. Continued use of our website or services after updates means you accept the revised terms.

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